It’s our goal to make you happy. Our business cannot thrive without a happy, loyal client base. A huge part of gaining and maintaining this stable client base is making sure that our customers are getting excellence at all times. The only way to ensure the trust and support of our customers is by guaranteeing our commitment to excellent products and excellent services. If you have any other questions we suggest that you read our FAQ section.
100% Quality Guarantee:
At GOTA Store we are committed to building lasting relationships with our clients by providing only the best quality products. Our team of trained experts examine the markets to find the best supplier for each item on our site. We then follow up with the factories to ensure that each item is manufactured with top quality real materials and are 1:1 identical to the original. We use real leathers and hand stiching to create each product. Before any product is shipped each individual item is hand inspected by our trained quality control experts to triple check and make sure that you get exactly what you are looking for. All of this just to ensure that you receive the best quality replica items on the market! We are so confident in our quality standards that we provide a 100% quality guarantee. If you are not satisfied with your merchandise in any way, you may return it for a refund or replacement.
Our Delivery Guarantee:
Products arrive at your door in 2-3 business days and orders are processed same day. We provide you tracking numbers so you can easily see the status of your order and track securely through FedEx.
We’ve got you covered:
If you are ever unhappy with an order we will go out of our way to please you. We offer an easy return / refund policy for our clients. Shipping takes 2-3 days and our customer service is available 24/7 to help you with any questions that you have. The biggest compliment is a referral and we will work hard for that.